Are you already a Michell Instruments' customer?
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How did you find about us?
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Product(s) purchased from Michell Instruments
On an overall basis, how satisfied are you with Michell Instruments?
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How satisfied are you with our overall product or service line?
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How satisfied are you with the level of customer support we provide?
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How satisfied are you with the level of technical support we provide?
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Would you purchase from Michell Instruments again?
Yes
No
Would you recommend Michell Instruments to a colleague or associate?
Yes
No
Have you used Michell Instruments calibration services?
Yes
No
How satisfied are you with calibration customer support?
Very poor
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Not that bad
Fair
Average
Almost good
Good
Very good
Excellent
Perfect
How satisfied are you with calibration quotation response time?
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Fair
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Perfect
How satisfied are you with calibration turnaround?
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Fair
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Good
Very good
Excellent
Perfect
How satisfied are you with presentation of the calibration certificate / results?
Very poor
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Fair
Average
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Good
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Excellent
Perfect
How satisfied are you with calibration customer support?
Very poor
Poor
Not that bad
Fair
Average
Almost good
Good
Very good
Excellent
Perfect
How satisfied are you with technical content of the calibration(s) performed?
Very poor
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Not that bad
Fair
Average
Almost good
Good
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Perfect
How important is price of calibration service to you?
Very important
Somewhat important
Not important
How important is International Quality Accreditation to you?
Very important
Somewhat important
Not important
How important is technical service availability to you?
Very important
Somewhat important
Not important
Did our calibration service meet you requirements?
Yes
No
Will you use our calibration service in the future?
Yes
No
End of survey