How do you rate the overall experience and communication with your Technical Specialist?
(Where 10 stars indicate a great experience and 1 star is a terrible experience.)
Very poor
Poor
Not that bad
Fair
Average
Almost good
Good
Very good
Excellent
Perfect
Thinking about communication specifically, did your Technical Specialist "speak your language" without using jargon?
(Where 10 stars indicate they spoke my language and 1 star is only jargon.)
Very poor
Poor
Not that bad
Fair
Average
Almost good
Good
Very good
Excellent
Perfect
How would you rate the level of account management and service you received during the claim process?
(Where 10 stars indicate very well looked after and 1 star is not looked after at all.)
Very poor
Poor
Not that bad
Fair
Average
Almost good
Good
Very good
Excellent
Perfect
Did GovGrant identify more or less R&D innovation than you expected?
(Where 10 stars indicate we found a lot more qualifying expenditure and 1 star is we found a lot less.)
Very poor
Poor
Not that bad
Fair
Average
Almost good
Good
Very good
Excellent
Perfect
Overall do you think GovGrant's service provided a value to your business?
(Where 10 stars indicate excellent value and 1 star is no value at all.)
Very poor
Poor
Not that bad
Fair
Average
Almost good
Good
Very good
Excellent
Perfect
On a scale of 1-10 stars how likely are you to recommend GovGrant to other companies?
(Where 10 is very likely and 1 is not at all likely.)
*
Very poor
Poor
Not that bad
Fair
Average
Almost good
Good
Very good
Excellent
Perfect
Do you have any other feedback that would help us improve our service?
Email
*
(Please use the same email address as received the invitation.)