Please complete this form if you would like to take out a support contract.
 
Your Details:
 
 
 
 
 
Client Contact First Name*
 
 
Client Contact Last Name*
 
 
 
Company Name*
 
 
Client Contact Number and Country Code*
 
 
 
Client Email*
 
 
 
 
 
Start Date for Support
 
 
(typically support is assumed to start on date first invoice is paid)
 
 
 
Start Date for Support*
 
 
 
 
 
Planned total number of CRM Users
Please note support contract must state up to 2 primary authorised users. All other users only entitled to raise break-fix support issues and training requests only.
 
 
 
Total number of CRM users:*
 
 
 
 
Please state email and name of authorised users (separate users with semicolons):*
 
 
 
 
 
Specify support level required
 
 
 
 
Support Level:*
 
 
 
 
 
Optional enhanced add-on for more complex or larger user groups.
 
 
 
Managed Account Level:*
 
 
 
 
 
Specify Add-ons to be supported £150 per add-on per month (level 1 support only).
E.g. DCP, ClickDimensions, Office 365, Docusign, Portals, etc.
 
 
 
Add-Ons:
 
 
 
 
 
By submitting this form you agree to the Terms & Conditions and for Cloud9 Insight to use your data in accordance with the Cloud9 Privacy Policy.
 
 
 
 
Agree*