Confirmation of participation
Your participation will be confirmed by us at English UK and will be made definitive by issuance of a confirmation email, at which stage participation is considered as binding and the terms and conditions will apply. We reserve the right, at our sole discretion, to reject an application without assigning a reason.
Course particulars
The course fee covers the provision of the course, all modules and refreshments for one participant. Only you, the declared participant, will be able to attend the course and substitutes are not permitted for any of the sessions.
The DELTM qualification will be awarded if you attend a minimum of nine module sessions, pass all module assignments and successfully complete the final project.
Online delivery
For training delivered online, if you are unable to access the training/event, we will endeavour to provide a solution where we, or the module trainer, has direct control over the system, software or settings involved. If the issue lies with your hardware, systems, software, connectivity, settings, etc., we may provide assistance to help you resolve the issue but cannot guarantee that any assistance will be successful.
You also accept that we at English UK cannot be held responsible for any delay or disruption to your access to the online training/event as a result of the following:
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the operation of the internet and/or your connection to it
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any firewall restrictions on your network or the computer you are using to access the training
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failures of telecommunications links and equipment
any similar issues.
We are not liable to offer a replacement training session for those who miss the session.
When attending online sessions, you agree:
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to attend the whole session
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have a webcam and microphone on for the session
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fully participate in discussions and pay attention to the trainer
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avoid distractions and not do other work or use a phone/device during the session.
Cancellation policy
If you wish to cancel your attendance, you must inform us in writing. We will not refund fees if you cancel less than 30 days before the event although a substitute may be sent to on the course with prior notice. We will refund 50% of the fees if you cancel more than 30 days before the start of the qualification.
Only under exceptional circumstances, where the number of delegates is too low to make the course viable or other unforeseen circumstances, will a course need to be cancelled and we will endeavour to provide at least one week’s notice.
In the event of a major disaster which prevents the course from taking place at the venue on the dates previously notified, if a suitable alternative date/ venue is found we reserve the right not to refund any of the charge or any part of it which has already been paid to us by you. We also reserve the right, at our sole discretion, to change the dates and/or venue previously notified, in which case we reserve the right not to refund the participation charge or any part of it which has already been paid to us by you.
In the case of the event not going ahead, liability is limited to the return of the course fee only. Wewill not reimburse any travel or hotel cancellation fees or other associated costs.
Applicant declaration
By submitting this form you confirm that you have read a copy of the introductory information (available on the training page of the English UK website – see footer for address). You also declare to the best of your knowledge that the information included in support of this application is accurate and correct.
I have read and understood the terms and conditions. All information submitted is correct and any falsifications may lead to my participation in the course being cancelled with no refund.